Certificate III in Information, Digital Media & Technology

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Course Outline

Core Units: 
BSBOHS302BParticipate effectively in OHS communication and consultative processes
BSBSUS301AImplement and monitor environmentally sustainable products
ICAICT202AWork and communicate effectively in an IT environment
ICAICT302AInstall and optimise operating system software
ICASAS301ARun standard diagnostic tests
ICAICT301ACreate user documentation
Elective Units: 
ICAICT203AOperate application software packages
ICAICT304AImplement system software changes
ICAICT307ACustomise packaged software application for clients
ICAICT308AUse advanced features of computer applications
ICAICT409ADevelop macros and templates for clients using standard products
ICAICT306AMigrate to new technology
ICAWEB302ABuild simple websites using commercial programs
ICAWEB201AUse social media tools for collaboration and engagement
ICASAS307AInstall, configure and secure a small office home office network
ICANWK411ADeploy software to networked computers
ICAICT303AConnect internal hardware components


Who is this course for?: 

This course is designed for those that have had some experience with using and operating a computer, or those that have successfully completed Certificate II in Information, Digital Media & Technology. The certificate III in Information, Digital Media & Technology will help those students gain the skills and experience they want and need.People who  this course may interest:

  • Anyone with previous knowledge of computers who would like to get a career in IT.
  • People who have completed ICA20111 - Certificate II in Information, Digital Media & Technology.
  • Those with basic computer skills that would like to learn more about using computers for personal and work needs.
Possible Job Titles: 

Those who have successfully completed Certificate III in Information Technology may be able to pursue a career as:

  • Call Centre Support Representative
  • Client Support Officer
  • Computer Operator
  • Customer Liaison
  • Customer Service Representative
  • Help Desk Officer
  • Help Desk Technician
  • ICT Operations Support
  • ICT User Support
  • IT Technician
  • Maintenance Technician
  • PC Support
  • PC Support Specialist
  • Sales Support Technician
  • Technical Support
  • Support Technician
  • User Specialist Support
The course is designed for: 

ICA30111 - Certificate III in Information, is made up of 17 units - 6 core and 11 electives - chosen by Meadow Heights Education Centre to provide students with a broad range of skills to kickstart a career in the IT industry.

Entrance Requirements: 

All applicants must be permanent residents of Australia and currently reside in Victoria.Prior qualifications are not requires to enrol in this course, though students are expected to have language and literacy skills equivalent to Level 3 and numeracy skills equivelent to Level 2 of the Certificate in General Educations for Adults to enable them to complete this course.All applicants must sit a short entrance test before their enrolment in this course.

Fees & Charges

Course Charges: 

All charges are fully inclusive and include enrolment fees, course and amenities charges and materials if required.To be eligible for a funded position, applicants must not hold a qualification equal to or higher than this level, either completed or recognised in Australia.

Concession (Current Healthcare Card Holders)$230
Non Funded$1,140
Making Payments: 

Payments can be made via:

  • Cash
  • Cheque (payable to Meadow Heights Learning Shop Inc.)
  • EFPOS (available at reception between 9am and 4pm)
  • B-Pay if required or Net Bank Transfer
  • Direct Debit
    -Students pay via Net Bank or
    -Students visit their bank and arrange to have a fortnightly/weekly/monthly amount to be deposited into the MHLS Account

Payment plans are available upon request, Conditions apply.

Course charges 2016
All course charges are fully inclusive and include enrolment fees, course and amenities charges and materials if required.

Enrolment Procedures: 

To enrol in this course you will need to come in to our office at the Visy Cares Learning Centre, 3-13 Hudson Circuit, Meadow Heights between the hours of 9:00am and 4:00pm Monday to Friday.  You will be asked to complete and enrolment form. For this course you will be asked to sit a pre-assessment test if you do not have a Certificate III or higher. You have 1 hour to complete the test so allow yourself one hour and a half to enrol.Upon enrolment, you will be asked for

  1. proof of ID (a current drivers license /key pass /proof of age card, A current Australian or New Zealand Passport
  2. a current green Medicare card /Australian Birth Certificate//Proof of Permanent residency etc.). 
  • If you are a concession card holder, bring your current Health Care Card.
  • Please bring any prior education certificates you may hold as you may be eligible for Credit Transfers
  • Your USI (Unique Student Identification) number if you have one.

If you require further information or what forms of ID we accept please

Further Information


All participants will need to supply;

  • a notebook and pen
  • an A4 ring binder (or equivalent for holding handouts etc)
  • A USB stick

Tea and Coffee will be provided. Please feel free to bring snacks to class

Make An Enquiry

Make an Enquiry about this Course